Dental Intelligence Status

Google Cloud Outage Impacting Logins for Engagement and Analytics

Investigating - We are currently investigating an issue impacting customers attempting to log into our Engagement and Analytics platforms due to a global outage with Google Cloud. We’ll continue to share updates as new information becomes available.
Jun 12, 2025 - 12:32 MDT

About This Site

Welcome to the Dental Intelligence Status Page—your central hub for real-time updates on system performance and availability. We’re committed to delivering reliable services to support your practice, and this page is designed to keep you informed of any scheduled maintenance, performance issues, or service interruptions. Check back here at any time for the latest news and updates. If you have questions or need assistance, please reach out to our support team. We appreciate your trust in Dental Intelligence and look forward to helping your practice run smoothly.

Analytics Partial Outage

Analytics Portal Partial Outage

Analytics Data Sync Operational

Engagement Partial Outage

Payments Operational

Engagement Partial Outage

Engagement Bridge Operational

LocalMed Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 12, 2025

Engagement Bridge Connectivity

Resolved - Our team has been monitoring the Engagement Bridge connections after we implemented our fixes earlier this morning. At this point in time, the system is operating as designed for our customer base and this issue is resolved.

If for some reason you are still experiencing issues with your Engagement Bridge, please do not hesitate to reach out to our Support Team for further investigation.
Jun 12, 09:09 MDT

Identified - Our team has made updates within our infrastructure to help reestablish connection for any bridges that may be offline. We are continuing to monitor the situation and we will let you know when we believe the issue has been fully resolved.

Thank you again for your patience during this brief incident.
Jun 12, 08:44 MDT

Investigating - We are currently investigating an issue where some clients are experiencing their Engagement Bridges being disconnected from services. Please note that your Engagement system will still function as designed, but data pushing in and out of your DPMS may be delayed until this issues is resolved.

We will provide updates here as they become available. We appreciate your patience during this time.
Jun 12, 08:12 MDT

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.